Last updated: 9 November 2026
Who runs this site
My Mexico Move is run by Paul Green. This page explains what information the site collects, why it collects it, and what choices you have. Questions about any of it: email info@mymexicomove.com.
What we collect, and why
Email addresses. When you ask for a free guide, city brief or checklist, join a waiting list or subscribe, we store the address you enter so we can send what you asked for. A city brief request is also matched to the city you picked, so the right file reaches you.
Account details. If you create a free account, we store your username and email address. Your password is stored by WordPress in hashed form; we cannot see it.
Your Move Plan. The plan exists to hold the details of your move: your destination city and second city, your target date, your household and pets, your residency route and consulate, the budgets and figures you type in, milestone states and dates, log entries, saved tool results and deadline reminders. When you tick the box for a city’s email brief or weekly series, we store that choice against your account.
Technical records. Our hosting provider keeps standard server logs (the pages requested, browser type and internet protocol address) for security and troubleshooting, and our mail system keeps a log of the emails it sends so delivery problems can be traced.
What we never collect
We never ask for, and no form or plan field on this site accepts, bank account or CLABE numbers, card numbers, CURP, RFC or passport numbers. The plan is built without them on purpose. If anything of that kind reaches us by email, we delete it.
Payments
Nothing is on sale on this site yet. When the shop opens, card payments are processed by Stripe through WooCommerce: your card details go to Stripe and are never stored on this site. We receive your name, email address and what you bought, so we can deliver it and keep the order record the law requires.
How email is sent
When you join a list, your address is stored in this site’s own database. We are connecting Hostinger Reach, our email platform, to send list emails; until that connection is live, entries stay in the site’s database and anything you request is sent by the site’s own mail system. When booking for the Planning Session opens, scheduling and the intake form run through Google Calendar and Google Forms, and what you enter there is handled under Google’s privacy policy as well as this one.
Cookies and analytics
This site sets only the cookies it needs to work: keeping you signed in, remembering form entries and a cart, and basic security checks. No advertising trackers run on this site, and no analytics service is switched on today. If that changes, this page will be updated to say what runs and why.
Who your information is shared with
Only the services that make the site work: our hosting provider, our email platform, and, when the shop and booking open, our payment processor and Google’s scheduling and form tools. We never sell your personal information. We share information with authorities only when the law requires it.
How long we keep it
Your account, plan and log stay in place while your account exists. If a paid year ends, your plan and log remain yours, readable and exportable from your dashboard, as our terms promise. Email list entries stay until you unsubscribe or ask us to remove them. Server and mail logs are kept for a short period and then cleared. Order records, once the shop opens, are kept for the period tax and accounting law requires.
Your choices
You can unsubscribe from any list with the link in any email we send, or by writing to us. You can change your account details in your account settings, and export your plan and log at any time. To have your account and the information attached to it deleted, email info@mymexicomove.com and we will delete it, keeping only anything the law requires us to keep. This site is written for adults planning a move, and we do not knowingly collect information from children.
Changes to this page
When this policy changes, the new version is published here with a new date at the top.